Maintenance
Fix it before guests notice.
When cleaners or providers find a problem (a leak, a broken appliance, an AC that won’t cool), Keepers Ops captures it and routes it to the right vendor, tracked from reported to resolved.
No contractsWorks with your existing crew
Real workflow: AC repair
AC not coolingReported by cleaner · Lakeview
Technician acceptedBefore next check-in
Why it matters
Small problems, caught early.
The difference between a quick fix and a bad review is usually a few hours. Keepers Ops buys you those hours.
The old way
Maintenance by memory
- Issues mentioned once in a text
- No owner, no due date
- Vendor calls you can’t track
- Costs lost before the owner statement
With Keepers Ops
Maintenance on Keepers Ops
- Flagged in the field with photos
- Routed to the right vendor type
- Tracked from reported to resolved
- Costs recorded per property
Issue capture
Reported from the field, instantly.
Cleaners flag issues in the app with photos. AI QA catches the ones that slip through.
- Real-time issue flagging
- Photos attached to every report
- Linked to the property and job
Routing & tracking
Every repair has an owner and a deadline.
Assign to internal staff or outside vendors, track expenses and keep the whole team in the loop.
- Internal staff or external vendors
- Due dates tied to check-ins
- Full audit trail and costs
Maintenance
Turn problems into finished repairs.
Give every maintenance issue an owner, a deadline and a paper trail.
No contracts · Cancel anytime