📍 New York City STR Operations

Short-Term Rental Operations Platform for New York City Property Managers

Keepers gives New York City STR operators one platform to automate and scale operations.

20+
Hours saved per week
4.9★
Avg inspection score
100%
Turnovers tracked
1
Platform for everything

Everything you need to run your STR portfolio in New York City

Built for STR operators who are done duct-taping their operations together. Keepers handles every piece of your business in one powerful platform.

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Turnover Automation

Auto-schedule cleaners, inspectors, and restockers based on reservations — zero manual coordination.

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Maintenance Tracking

Log, assign, and resolve maintenance issues fast. Keep your properties guest-ready at all times.

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Guest Communications

Automate check-in instructions, house rules, and follow-ups. Deliver a 5-star guest experience every time.

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Pro Marketplace

Find, hire, and rate vetted local service pros. Build a reliable team without the headache.

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Reservation Control

Full visibility into every reservation across all your properties and channels — in one calendar.

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AI Quality Assurance

AI-powered inspection checklists and photo verification ensure nothing slips through the cracks.

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Financials & Statements

Owner statements, expense tracking, and financial reporting — all automated and always accurate.

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Portfolio Health

Real-time dashboards showing occupancy, revenue, and operational health across your entire portfolio.

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Team Communications

Keep your whole team — cleaners, maintenance, managers — aligned with built-in messaging and task tracking.

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See Keepers in Action

Watch how STR operators use Keepers to automate turnovers, manage maintenance, and scale their portfolios — all in one platform.

The Smartest STR Operations Platform in New York City

Managing short-term rentals in New York City is uniquely demanding. Between rapid guest turnovers, complex city regulations, and a highly competitive rental market, property managers need more than spreadsheets and group chats to stay ahead. Keepers is the full-stack STR operations platform built to handle that complexity at scale. New York City operators using Keepers report saving 10+ hours per week on routine coordination tasks — time that can be reinvested into growing their portfolios. From automated cleaning schedules triggered by checkout events to AI-powered inspection reports that catch issues before the next guest arrives, Keepers centralizes every operational workflow in one intuitive dashboard. Unlike point solutions that only solve one piece of the puzzle, Keepers connects scheduling, maintenance, guest communications, financial reporting, and portfolio health monitoring into a single source of truth. Whether you manage 3 units in Brooklyn or 50 properties across all five boroughs, Keepers scales with your New York City operation. The platform integrates directly with Airbnb, VRBO, and other major listing channels, pulling reservation data in real time so your team always knows exactly what needs to happen and when.

How Keepers Automates New York City STR Operations

Keepers replaces the fragmented tools most New York City property managers cobble together and replaces them with a unified automation engine. Here is what the platform handles end to end. Cleaning schedule automation triggers turnover tasks the moment a guest checks out, assigning the right team member based on availability and property location across New York City. AI quality inspections use photo submissions and checklist logic to flag missed items before the next guest checks in, reducing complaints by up to 45%. Maintenance request tracking logs issues, routes them to vendors, and follows up automatically so nothing falls through the cracks. Guest communication workflows send pre-arrival instructions, mid-stay check-ins, and post-stay review requests without any manual effort from your team. Financial reporting aggregates revenue, cleaning costs, maintenance spend, and occupancy data into clear dashboards so New York City operators always know their numbers. Portfolio health monitoring surfaces properties that are underperforming or generating disproportionate operational overhead. Every feature is designed to reduce the cognitive load on property managers while dramatically improving the consistency of guest experience across every New York City listing in your portfolio.

Why New York City Property Managers Choose Keepers

New York City is one of the most competitive short-term rental markets in the country, and operators who win long-term are those who run tight, consistent operations. That is exactly why property managers across the five boroughs are moving to Keepers. On average, Keepers users onboard their full property portfolio in under 48 hours and see measurable operational improvements within the first two weeks. Teams report a 60% reduction in missed cleaning tasks and a 35% drop in guest complaints related to property condition after switching to the platform. New York City operators appreciate that Keepers is purpose-built for multi-property STR management, not adapted from a single-family residential tool or a generic project management app. The platform is trusted by property managers overseeing portfolios ranging from boutique vacation rentals in the West Village to high-volume Airbnb operations in Astoria and Williamsburg. With a 4.8-star aggregate rating from over 127 verified users, Keepers has established a strong reputation among professional STR operators. The mobile app means that whether your team is on the ground in Manhattan or coordinating remotely, everyone stays aligned in real time across every New York City property.

Keepers vs. Manual Operations in New York City

Most New York City STR operators start out managing operations manually — texts to cleaners, notes in a shared doc, reminders set on personal phones. That approach breaks down fast once a portfolio grows beyond two or three properties. Without a dedicated platform, teams spend an average of 15 or more hours per week on coordination alone, and critical tasks like post-checkout inspections and maintenance follow-ups get dropped under pressure. Keepers eliminates that overhead entirely. Where manual operations rely on human memory and constant back-and-forth communication, Keepers automates triggers, assignments, and follow-ups so every step happens on schedule without anyone having to chase it down. In New York City markets where a single bad review can meaningfully impact a listing's ranking and revenue, that reliability matters enormously. Operators who switch from manual processes to Keepers report reclaiming an average of 12 hours per week and achieving 45% faster turnover completion times across their portfolios. The financial impact is equally significant — faster turnovers mean fewer lost booking nights, and consistent quality means better reviews and higher average daily rates. For New York City property managers serious about scaling, Keepers is not just a convenience. It is a competitive advantage that compounds over time.

Getting Started with Keepers in New York City

Getting your New York City STR portfolio onto Keepers is straightforward and fast. The onboarding process is designed to get you fully operational in under 48 hours, with dedicated setup support to make sure your properties, team members, and integrations are configured correctly from day one. You start by connecting your existing listing platforms — Airbnb, VRBO, and others — so Keepers can begin pulling reservation data automatically. From there, you set up your cleaning and maintenance teams, define your inspection checklists, and configure your automated communication workflows. Keepers handles the rest. New York City property managers can book a free personalized demo to see exactly how the platform maps to their specific operation, portfolio size, and team structure. Whether you are a solo operator managing a handful of units or a professional management company overseeing dozens of New York City properties, Keepers has the tools and flexibility to meet you where you are. There are no long-term contracts required to get started. Book your free demo today and see why New York City STR operators are choosing Keepers to run cleaner, faster, and more profitable short-term rental businesses.

Ready to transform your STR operations?

Run your entire STR operation — maintenance, guest comms, financials, and portfolio health — all in one platform.

Book a Free Demo →

Frequently Asked Questions

What is Keepers STR operations software?
Keepers is a full-stack short-term rental operations platform that automates cleaning schedules, AI quality inspections, maintenance requests, guest communications, and financial reporting. It is purpose-built software for professional STR property managers who need to run consistent, scalable operations across multiple listings without relying on manual coordination.
How does Keepers work for New York City vacation rental operators?
Keepers connects directly to your New York City listing platforms like Airbnb and VRBO, pulls reservation data in real time, and automatically triggers turnover tasks, inspection workflows, and guest communications based on checkout and check-in events. New York City operators get a single dashboard to manage every property, team member, and operational task across their portfolio.
What STR tasks does Keepers automate in New York City?
Keepers automates cleaning schedule creation, team assignments, AI-powered post-checkout inspections, maintenance request routing, vendor follow-ups, pre-arrival and post-stay guest messaging, review request sequences, and financial reporting. New York City property managers can configure automation rules once and let the platform handle recurring operational tasks without manual intervention every turnover.
How much does Keepers cost for New York City property managers?
Keepers offers flexible pricing plans designed to fit portfolios of different sizes, from independent New York City operators managing a few units to professional management companies with large multi-borough portfolios. Pricing details are available during your free demo, where a Keepers specialist will recommend the right plan based on your property count and operational needs.
Is Keepers compatible with Airbnb and VRBO in New York City?
Yes. Keepers integrates directly with Airbnb, VRBO, and other major short-term rental listing platforms used by New York City operators. Reservation data syncs automatically so cleaning schedules, inspection triggers, and guest communication workflows activate in real time based on actual booking events without any manual data entry required from your team.
How long does it take to set up Keepers for a New York City property?
Most New York City STR operators complete full onboarding in under 48 hours. The process includes connecting your listing platforms, adding your cleaning and maintenance teams, configuring inspection checklists, and setting up automated workflows. Keepers provides dedicated onboarding support to ensure your New York City portfolio is fully operational as quickly as possible.
What makes Keepers different from other STR software options in New York City?
Keepers is a full-stack operations platform, not a single-function tool or a marketplace. While other solutions may handle only scheduling or only messaging, Keepers unifies cleaning automation, AI inspections, maintenance tracking, guest communications, and financial reporting in one system. New York City property managers get end-to-end operational visibility and control from a single platform built specifically for STR management.

Keepers — The #1 STR Operations Platform

Automate turnovers, manage maintenance, coordinate your team, and scale your short-term rental portfolio — all in one place.