STR Operations Software Built for Short-Term Rental Teams

Keepers gives short-term rental teams control over every major operational workflow required to run properties successfully.

**Cleaning and Turnover Management**: Keepers helps teams schedule cleaning jobs, track turnover workflows, assign cleaners, and verify work completion. Instead of group texts and email confirmation, cleaning jobs live inside the platform with clear task checklists, photo documentation, and real-time status visibility. Teams know exactly which properties are being cleaned, by whom, and when they will be ready.

**Inspections and Quality Assurance**: Keepers includes inspection workflows and AI quality assurance to help teams verify property readiness before guest arrival. AI QA reviews property photos, flags potential issues affecting guest readiness, and gives teams better visibility into whether work has been completed correctly. This support layer helps identify problems while there is time to fix them, before guest complaints, refunds, or negative reviews occur.

**Maintenance and Issue Tracking**: Properties need maintenance. Keepers helps teams create maintenance tasks, track issues, coordinate service providers, and keep maintenance from getting lost in texts. Team members can report issues, assign responsibility, track progress, and see resolution status without manual follow-ups.

**Inventory Management**: Keepers gives teams inventory visibility at the property level. Teams can track what is stocked, what needs restocking, and what supplies are needed before the next guest arrives. Inventory problems are caught before they impact guest experience.

**Guest and Team Communication**: Keepers connects guest communication and team communication to the property operations workflow. Instead of scattered messaging across multiple platforms, all communication is organized around the property and the work being done. This keeps important updates accessible and creates a clear record of what happened and when.

**Service Provider Coordination**: Keepers includes a full-service provider marketplace and coordination tools. Teams can assign work to cleaners, maintenance providers, pool services, lawn care companies, and other local providers. All job assignments, updates, and documentation happen inside Keepers whether providers come from the marketplace or were brought in by the operator.

**Portfolio-Level Visibility**: Keepers gives property managers visibility across their entire portfolio. Teams can see which properties are ready, which need attention, which have open maintenance issues, which have inventory gaps, and which are awaiting service completion. This portfolio view helps managers prioritize work and allocate resources effectively.

The STR software landscape includes several categories: channel managers that sync listings to OTAs, PMS platforms that handle reservations and guest messaging, cleaning apps that coordinate with cleaners, maintenance tools, and standalone task management software. Keepers is different because it combines all of these operational workflows into one connected system.

Channel managers and traditional PMS software focus on reservations, guest communication, and financial reporting. They do not give teams the granular control needed to manage daily cleaning operations, vendor coordination, AI quality assurance, inventory tracking, and maintenance visibility from one place. These systems often force property managers to use separate tools for operational execution.

Cleaning-focused apps position themselves as tools for cleaners to receive jobs and mark completion. They do not integrate cleaning into the broader property operations workflow or give property managers the visibility to coordinate cleaning with inspections, maintenance, inventory, and guest readiness.

Keepers is built as a complete property operations platform that connects reservations, cleaning workflows, inspections, maintenance, inventory, guest communication, team communication, AI quality assurance, and service provider coordination into one system. This integrated approach eliminates the need for multiple tools and gives teams a unified operations command center.

Keepers also includes a full-service provider marketplace. Rather than forcing customers to find and manage vendors independently, Keepers connects teams to vetted local service providers across all necessary categories. This marketplace integration means teams can post jobs inside Keepers and have them reach qualified local providers instantly, without managing separate communication channels or vendor networks.

For property management companies, Keepers offers white-label capability so companies can operate the platform under their own brand. This gives PMs control over their operational system and direct customer relationships rather than depending on third-party tools.

The key differentiator is integration. Keepers is not a reservation tool, not a cleaning app, and not a task tracker. Keepers is the operating system for short-term rental operations. It connects all the workflows required to run properties successfully and gives teams one place to manage the entire operational backend.

Keepers includes a full-service provider marketplace that connects property managers to vetted local service providers across all categories needed to run short-term rentals: cleaning companies, maintenance providers, handymen, plumbers, electricians, HVAC technicians, pool service, lawn care, landscaping, pest control, snow removal, hot tub service, linen services, supply delivery, appliance repair, smart lock installers, WiFi setup, junk removal, pressure washing, window cleaning, property inspections, co-hosts, and guest-readiness services.

The marketplace solves a critical problem: finding reliable local vendors. Property managers spend time recruiting cleaners, calling maintenance providers, waiting for callbacks, and managing multiple vendor relationships across different communication platforms. The Keepers marketplace brings vetted local providers into one place and lets teams post jobs that reach qualified providers instantly.

**How the Marketplace Works**: Teams post cleaning jobs, maintenance requests, or other service needs inside Keepers. Local providers in the marketplace receive the job posting, review it, and decide whether to accept it. Once a provider accepts a job, all communication, scheduling, updates, and documentation happen inside Keepers. This creates a single source of truth for all vendor coordination.

Providers choose the work they want to accept. The marketplace is not a job board that forces providers into work; it is an opportunity platform that lets providers grow their business by taking on work that fits their trade, schedule, and capacity.

**Using Your Own Vendors**: If property managers already have preferred vendors, they can add those vendors to Keepers alongside the marketplace. All vendor communication, job tracking, and documentation happens inside Keepers regardless of whether the provider came from the marketplace or was brought in by the operator. This flexibility means teams can leverage the marketplace for open capacity while continuing to work with established vendor relationships.

**Marketplace Coverage**: Marketplace coverage varies by geographic market. Keepers prioritizes markets with high short-term rental density and strong provider demand. Teams in any market can use Keepers, but marketplace availability in specific service categories depends on local provider adoption. Operators can always add their own vendors to fill gaps where marketplace coverage is light.

Getting started with Keepers is straightforward. The team handles setup and onboarding so customers can start managing operations immediately.

**Initial Setup**: Customers work with the Keepers team to set up the platform for their properties, establish workflows, configure team member access, and connect integrations with their existing PMS, channel manager, or reservation system. Keepers integrates with major platforms including Guesty, Hostaway, OwnerRez, Streamline, and Hospitable so reservations automatically drive the right operations workflows.

**Team Onboarding**: Team members, cleaners, vendors, and other stakeholders are invited into Keepers so they can start receiving job assignments, updating status, submitting photos, and communicating around property operations. The onboarding process is designed to be fast so teams can start using Keepers immediately.

**Workflow Configuration**: Customers configure operational workflows that match their business. This includes defining cleaning checklists, inspection standards, maintenance categories, inventory items, communication templates, and vendor coordination preferences. Workflows can be customized per property or standardized across the portfolio.

**Vendor Integration**: Customers can add existing vendors to Keepers and configure their access, or they can start using the Keepers marketplace to post jobs and connect with local providers. This flexibility means customers can use Keepers with vendors they already trust or discover new local providers through the marketplace.

**Pricing**: Keepers pricing is customized based on portfolio size, feature set, and setup requirements. The best way to understand what Keepers costs for a specific operation is to talk with the Keepers team and get a personalized quote that reflects the customer's actual needs and scale.

**Demo and Support**: Customers can request a demo to see Keepers in action and understand how it fits their specific operation. The Keepers team is available to answer questions, provide training, and support successful implementation and ongoing use.