The Best STR Operations Software for Hostaway Integration Property Managers

Keepers is built as a PMS-neutral operations platform — meaning you keep Hostaway as your reservation system of record and add Keepers as your execution and verification layer on top. This is the key difference: Hostaway manages reservations, channel distribution, guest messaging, and payments. Keepers manages the operational work required to actually deliver a guest-ready property at each reservation. When a new reservation is created in Hostaway for a Hostaway Integration property, that signal flows automatically into Keepers. The platform automatically creates a cleaning job for the turnover window, pulls the property-specific checklist, assigns it to your cleaner or cleaning company, and begins the turnover workflow. Your cleaner receives the job on their mobile app with the exact dates, times, property address, and cleaning tasks. They complete the checklist, submit photos, and confirm job completion through Keepers. The photos trigger AI Quality Assurance review, which automatically scans the submitted images for cleaning issues, damage, missing supplies, or readiness concerns. If AI QA flags issues, the cleaner receives correction feedback and must resubmit photos showing the issue resolved. Once the cleaning passes AI QA, the property moves to inventory verification — confirming that supplies were restocked and no items are missing. Maintenance issues discovered during cleaning are automatically captured and can be routed to service providers through the Keepers marketplace. By the time check-in arrives, the Hostaway Integration property manager has documented proof that the property meets the standard — not just a belief that it is ready. This workflow eliminates the coordination overhead that property managers in Hostaway Integration typically handle through manual follow-ups, texts, and duplicate data entry.

Hostaway Integration's vacation rental market relies on cleaners, cleaning companies, and maintenance providers who understand the pace and standards of short-term rental turnovers. Unlike residential cleaning, STR cleaning in Hostaway Integration must happen within tight windows between guest checkout and check-in — often same-day. Coordination failures — a cleaner running late, a maintenance issue discovered during cleaning, missing supplies, or unclear expectations — directly impact guest satisfaction and owner confidence. Keepers solves this by providing structured cleaning job management and a service provider marketplace. When a cleaner is assigned a job for a Hostaway Integration property, they receive clear job details: property address, turnover timeline (checkout time and check-in time), checklist items specific to that property, any special instructions from the owner or property manager, and communication channel. Cleaners see exactly what is expected and when — eliminating the back-and-forth texts that slow Hostaway Integration turnovers. The Keepers marketplace also gives Hostaway Integration property managers access to vetted cleaning companies and individual cleaners in the area. Rather than building a provider network from scratch through Facebook groups and referrals, Hostaway Integration managers can tap into the Keepers marketplace to find coverage. This is especially valuable during peak season in Hostaway Integration (ski season, holiday travel, summer tourism) when reliable cleaners are hard to find on short notice. If a regular cleaner is unavailable, property managers can quickly post an open job and accept applications from marketplace cleaners who have capacity. Maintenance issues discovered during cleaning — a broken toilet, a damaged appliance, a maintenance concern — are captured through the cleaning workflow and automatically can be routed to maintenance providers through the marketplace. This keeps maintenance from getting lost in texts and ensures the property manager sees every issue that needs attention before the next guest arrives.

Starting with Keepers as a Hostaway Integration STR operator is straightforward. First, Keepers connects to your existing Hostaway account — no need to change your PMS or rebuild your reservation data. The integration is bidirectional: Keepers pulls reservation and property data from Hostaway to trigger operational workflows, and Keepers can write operational data back to Hostaway so your full team sees status in one place. During onboarding, the Keepers team helps you set up property profiles for each Hostaway Integration property — defining cleaning checklists specific to property type and owner standards, configuring inventory items to track, defining maintenance categories relevant to your portfolio, and setting up team members and cleaner assignments. This setup typically takes 1-2 hours and is handled during an onboarding call. Once configured, Keepers operates on automation. Each time a new reservation appears in Hostaway, a cleaning job is created in Keepers automatically. Your assigned cleaners receive notifications and job details through the Keepers mobile app. Cleaners complete the job, submit photos, and confirm completion. AI QA reviews the photos. Inventory and maintenance status is captured. The property manager sees real-time updates. For Hostaway Integration property managers with existing cleaning teams, those cleaners can be added to Keepers immediately — no need to replace your current providers. They simply download the Keepers cleaner app and start receiving job assignments through the platform. For operators who want to tap the Keepers marketplace to find additional capacity during peak Hostaway Integration season, that is also available. Pricing for Keepers is customized based on portfolio size and the features you need — cleaning workflows, AI QA, maintenance, inventory, team communication, and marketplace access are available as a combined platform. Most Hostaway Integration property managers start with a demo to see how the platform fits their specific operation, then move to a trial period to experience the workflow with real properties and cleaners. The goal is to prove ROI before full commitment — showing reduced coordination time, fewer guest complaints, better proof of completion, and increased operational confidence. For Hostaway Integration property managers ready to move beyond Hostaway reservation management and add professional operations infrastructure, Keepers is the fastest path to scaling without adding more headcount.