The Best STR Operations Software for Hostaway Integration Property Managers in Indianapolis

Keepers is built to work alongside Hostaway, not replace it. Your Hostaway integration remains your system of record for reservations, channel management, and pricing. Keepers becomes your system of record for execution and verification. Here is how Keepers enhances Hostaway Integration for Indianapolis property managers: First, Keepers pulls reservation data from Hostaway automatically. Every new reservation in Hostaway triggers a cleaning job in Keepers. This means cleaners in Hostaway Integration receive job assignments not through email forwarding or manual assignment, but through a structured cleaning workflow tied directly to the reservation and the property. Second, Keepers provides AI quality assurance for cleaning verification. When cleaners submit photos after each turnover, Keepers AI reviews the photos automatically, flags visible issues, and alerts the property manager before the guest arrives. This is especially valuable for Indianapolis operators managing multiple properties with same-day turnovers — AI QA catches cleaning issues that would otherwise become guest complaints. Third, Keepers coordinates maintenance visibility. Maintenance issues discovered during cleaning or reported by guests are captured in Keepers, not lost in text messages. Property managers in Hostaway Integration can assign these issues to service providers from the Keepers marketplace or their own vendor network, track resolution, and confirm completion — all within the Keepers operations platform, not scattered across email and texts. Fourth, Keepers manages inventory and supply restocking. After every cleaning job, inventory status is confirmed and documented. Property managers receive alerts when supplies need restocking before the next guest arrives. This prevents the common scenario where guests check in to find missing linens, toiletries, or supplies — a leading cause of poor reviews. Fifth, Keepers provides team communication tied to properties. Instead of team messages scattered across WhatsApp, texts, and email, all property-related communication happens within Keepers, tied to the property and the task. This creates a traceable record and prevents missed messages. For Hostaway Integration operators in Indianapolis, this integration means your Hostaway system handles reservations and channel management while Keepers handles the operational execution that your Hostaway data triggers. This PMS-neutral approach keeps your existing Hostaway workflow intact while adding operational control Hostaway was never designed to provide.

Hostaway Integration handles reservations, but property managers in Indianapolis also need to manage maintenance, inventory, and service coordination — the operational functions that keep properties functioning between guests. Keepers provides unified visibility into these functions for Hostaway Integration operators. Maintenance issues are discovered in multiple ways: cleaners notice problems during turnover, guests report issues during their stay, property managers conduct inspections, or owners notice wear and tear during ownership. Without a system, these issues get reported through different channels — a text to the manager, an email from a guest, a note from a cleaner — and often get lost. Keepers captures maintenance issues in a single workflow tied to the property. When an issue is reported, the property manager can assign it to a service provider from the Keepers marketplace or their own vendor network, set urgency level, and track completion. For Indianapolis operators using Hostaway Integration, this maintenance visibility is critical because it prevents issues from becoming guest problems. A broken appliance discovered during cleaning can be repaired before the next guest arrives. A safety issue can be escalated immediately. An owner concern can be documented with photos and resolution records. Inventory management works similarly. In Hostaway Integration portfolios, cleaners often notice supply needs during turnover — low towels, missing linens, depleted toiletries. Keepers makes supply confirmation part of the cleaning checklist. Cleaners confirm that supplies are stocked after every job. Property managers receive alerts when inventory is low. Supply reordering becomes a visible task rather than something the manager discovers when a guest complains. Service provider coordination is where Keepers marketplace becomes valuable for Indianapolis operators. Instead of maintaining a personal network of vendors, Hostaway Integration property managers can access vetted cleaners, handymen, plumbers, electricians, HVAC professionals, pool care, and other service providers through Keepers marketplace. Jobs can be assigned, tracked, and confirmed through the same platform where cleaning and maintenance workflows happen. This eliminates the need to manage cleaners through one app, service providers through another system, and inventory through a spreadsheet. For Hostaway Integration operators in Indianapolis managing 10, 20, or 50+ properties, unified maintenance, inventory, and service coordination means operational visibility that Hostaway alone cannot provide — and operational scalability that manual vendor management cannot support.

If you are a property manager in Indianapolis using Hostaway Integration and you want to add professional operations management without replacing your PMS, Keepers onboarding is straightforward. The first step is connecting your Hostaway account. Keepers integrates with Hostaway, so your reservations automatically sync to Keepers. Every new booking in Hostaway creates a record in Keepers with guest details, dates, and property information. This means cleaning jobs are automatically created when needed — no manual entry required. The second step is setting up your properties in Keepers. Each property in Hostaway gets a corresponding property record in Keepers. You define cleaning standards, inspection checklists, supply requirements, maintenance categories, and team members for each property. This customization ensures that every property in your portfolio has the right workflow and expectations. Third, you add your team and cleaners to Keepers. If you have in-house cleaners or cleaning companies, they are added to your team. If you want to use the Keepers marketplace to find cleaners in Indianapolis, Keepers provides access to vetted local cleaners and cleaning companies that specialize in STR turnovers. You can mix both approaches — some properties serviced by your existing team, others by marketplace providers. Fourth, you activate your workflow. Once properties, team members, and cleaners are set up, your operations workflow is live. When a guest checks out, a cleaning job is automatically created in Keepers from the Hostaway Integration data. The cleaner receives the job, completes the checklist, submits photos, and confirms completion. AI Quality Assurance reviews the photos automatically. The property is marked ready once AI verification is complete. Maintenance workflows and inventory tracking work similarly — issues are reported, assigned, tracked, and confirmed all within Keepers. Fifth, you configure integrations and notifications. Keepers can send notifications to team members about job assignments, completions, and issues. You can set notification preferences based on urgency and property. You can also set up reporting so you receive regular visibility into portfolio status — how many properties are guest-ready, what is open, what needs attention, what has been resolved. For Indianapolis property managers using Hostaway Integration, the entire onboarding process typically takes 1-2 weeks from account setup to full operational workflow. The key is that you are adding Keepers on top of Hostaway — your Hostaway Integration remains unchanged. Hostaway continues to manage reservations, channels, and pricing. Keepers manages the operational execution that your Hostaway data triggers. Once your Keepers workflow is live, the operational visibility and control becomes immediately apparent. Instead of coordinating cleaning through texts, you see every job in one place. Instead of chasing maintenance status, you see every issue tracked and resolved. Instead of wondering if properties are ready, you see verified guest-ready confirmation before every check-in. For Hostaway Integration operators in Indianapolis ready to move beyond group texts and spreadsheets, Keepers onboarding is the path to professional operations at scale.