The Best STR Operations Software for Hostaway Integration Property Managers

The Hostaway integration with Keepers creates a unified operational layer that extends Hostaway's reservation management into real-world property execution. Here is how it works for Hostaway Integration operators: Reservations synced from Hostaway automatically trigger cleaning job creation in Keepers, with the correct property, guest count, check-in time, and special requests. Cleaners in Hostaway Integration receive job assignments through the Keepers app with property-specific checklists, reducing confusion and no-shows. Property managers see real-time cleaning progress without calling or texting cleaners. Maintenance issues reported by guests or cleaners are captured in Keepers and routed to service providers in the Keepers marketplace or to existing vendor relationships. Inventory levels are tracked at the property level, with restocking confirmation required after each turnover. AI Quality Assurance reviews cleaning photos automatically, flagging issues before guest arrival so they can be corrected while there is still time. Guest readiness is confirmed through a structured workflow before the property is marked ready in Keepers—and this status can be visible to owners or co-managers. For Hostaway Integration property managers managing multiple properties, this automation is transformative. Instead of managing cleaning schedules through texts, email, and spreadsheets, everything flows through one system connected to Hostaway reservations. The result is faster turnovers, fewer guest complaints, and better operational visibility. Hostaway Integration operators report that Keepers reduces turnover time by an average of 1-2 hours per property and reduces guest complaints related to cleanliness or missing supplies by 60-70%.

Maintenance is the second-largest operational challenge for property managers in Hostaway Integration after cleaning. A maintenance issue discovered 24 hours before guest arrival can derail a reservation, create bad reviews, and damage operator reputation. Keepers provides maintenance visibility that Hostaway does not cover. When a guest reports an issue, a cleaner discovers a problem, or an owner identifies needed maintenance, the issue is captured in Keepers and immediately visible to the property manager. Unlike texts or email threads where maintenance issues can get lost, Keepers maintains a permanent property-level maintenance log. Every issue is recorded with a description, priority level, property location, and assigned service provider. For Hostaway Integration operators, this is essential because maintenance needs are constant—HVAC issues, plumbing problems, appliance failures, smart lock issues, and damage all happen between guest arrivals. Keepers connects these issues directly to the Keepers service provider marketplace, which gives property managers access to vetted maintenance professionals in Hostaway Integration. Alternatively, operators can manage their existing vendor relationships through Keepers, maintaining one record of every maintenance event. When a maintenance job is assigned, the service provider receives a notification with the job details, and the operator can track progress in real time. Completion confirmation and photo documentation are required before a job is marked resolved. For property managers in Hostaway Integration managing 10, 20, or 50+ properties, this visibility prevents the common scenario where a maintenance issue is assigned but never completed, or is completed but nobody informs the property manager. Every maintenance workflow in Keepers includes notification, tracking, and confirmation—eliminating operational blind spots. Hostaway Integration property managers report that Keepers maintenance tracking reduces maintenance-related guest complaints by 40-50% because issues are identified and resolved faster.

Property managers in Hostaway Integration who want to integrate Keepers with Hostaway can get started in three steps. First, sign up for Keepers through the platform and connect your Hostaway account. Keepers will automatically sync your property data, reservation calendar, and guest information from Hostaway. This initial sync takes minutes and requires no manual data entry. Second, configure your property-specific cleaning checklists, inventory requirements, and maintenance escalation rules in Keepers. This step ensures that when cleaning jobs are created from Hostaway reservations, they include the exact workflow and checklist items for each property. For Hostaway Integration operators with multiple property types—studio apartments, vacation homes, townhouses—this customization is essential because cleaning requirements differ by property. Third, invite your cleaning team and service providers to Keepers. If you are using the Keepers marketplace, Hostaway Integration cleaners and service companies can be sourced and activated quickly. If you have existing vendor relationships, you can add them manually to Keepers and manage them through the platform. After these three steps, Keepers begins receiving reservation data from Hostaway automatically. Each new booking triggers a cleaning job creation in Keepers, which is assigned to your cleaner or marketplace provider. The operational workflow—checklist completion, photo submission, AI review, maintenance coordination, inventory verification—all begins. Many Hostaway Integration property managers report that they see operational improvements within the first week. Cleaner coordination becomes faster, guest-readiness visibility improves, and maintenance issues are captured instead of lost in messages. For property managers in Hostaway Integration ready to move from chaos to operational control, Keepers + Hostaway integration is the fastest path forward. The setup is simple, the impact is immediate, and the investment in operational efficiency pays dividends across every property in the portfolio.